Entertaining
associates clients and customers forms a crucial part of an executive work
life. Agenda may simply be discussing business. Venue may be varied
like a board room meeting, breakfast, lunch, dinner in a restaurant, club, or officers mess, a game of golf course or at home. To succeed in a business it is important to understand
the etiquette of entertaining in your dining room
DO & Don’ts
Immaculate
professional attire & appearance are absolutely necessary/imperative.
Pay
close attention to your clothes, shoes, grooming, hairstyles and accessories.
When in doubt, it is letter to err in conservative sensibilities.
Be
on your best behavior always. Be positive. Be conscious and respectful not just
with the guests but also others around you.
Pay attention
to your body language, maintain an erect posture. Smile naturally and have comfortable eye contact
with people.
Send
invitation in time, Telephonic invitations to be followed by written ones.
Reconfirm
the details either in the morning or prior evening.
Include
advice on dress code. Ensure you adhere
to the dress code.
Keep
the preference of your guests in mind when deciding the menu/restaurant.
Study
the cultural variation and make it a point to accommodate their needs, customs
and preferences.
Select
the restaurant you are familiar with.
Reserve the table in a desirable
location to afford max privacy.
You
should be first to arrive at venue and greet the guests. Welcome everyone with a warm handshake and
smile.
Address
your guests by formal names like Mr/Mrs/Miss.
Never by first name until
invited to do so.
Introduce
your guests to one another by mentioning their full names job and position.
Remember
meeting etiquette is like stage lighting.
People only notice when it is bad.
In a
social scene do not directly jump in and start talking shop. Build support in casual conversation.
Find
out guests interests, hobbies first while steering clear from controversial topics
like politics, religion personal finance or gossip.
Take
cues from your guests as to how comfortable
they are with getting personal.
On purely
social evening try to keep business conversation to minimum.
Be a
good conversationalist by engaging everyone. Be a good listener and encourage
people talks about themselves.
If
you have to toast a guest prepare a short humorous one, and do it while
standing up. Never drink while you
yourself are being toasted.
If
it is sit down meal, never sit down
until all guests are seated, As the host your guest expect you to start eating first.
Wait
till everyone is served before starting. Don’t delay unnecessary either.
Observe
proper dining manners not burping, chewing with your mouth closed and not talking
while food in your mouth.
Keep
your elbows off the table, use the napkins and proper cutlery.
If
circulating around, keep your drink/ food into your left hand so that right
hand is always free.
Appear
organized calm and in control. Mishap
are bound to occur, resolve it deftly, apologies for the faux pass and move on
with confidence.
Make
sure your guests are having good time in a relaxed atmosphere.
Host
alone foots the bill. Make arrangements to pre pay the bill or settle it
discreetly.
In the end thank your each guest separately and see them off at the door. Try to make it a personalized token gift with a message
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