Thursday, July 25, 2013

ETIQUETTE IN BUSINESS AND SOCIAL REALMS




Etiquette's play a central role in image   building. Good etiquette's are nothing   but appropriate behavior in a given situation. There is great difference between business and social etiquette's. Decorative protocol associated with social etiquette s   Is founded upon in business   situations and brusque, business like attitude in social setting is literally being uncultured.

In social setting it is always ladies first and men are expected to follow.  In business men and women are treated as peers and gender discrimination is considered as offensive. In social settings  friends are introduced  to family  members  and men  are introduced  to   women  and  adults  are introduced  to children.  In business settings hierarchy   is introduced to the higher ups.

A co-worker or Boss is always introduced to a client regardless   of the rank of the clients.
The name  of the person  to whom  the  introduction  is being  made  is always  taken  first .   

Always use both the first and the last name  

Kissing acceptable in social gathering but a firm hand shake is appropriate in business realm.  Cultures where shaking hands with appropriate sex is   considered in appropriate, just acknowledge with smile

Name tags are placed high up on the great shoulder.

Meal etiquette's

In social settings men are expected to foot the bill, unless women specially offer.  In business the person who has requested for the luncheon pays first.

Unlike social settings avoid messy foods and alcoholic beverages in business realm.

Place document/laptop if it is a working lunch on the table but never the briefcase.  Everyone should be able to see the laptop.

Mind your table manners. Don’t chop down on the food

Mind your telephone manners. A hello is suffice if taking personnel call. While taking a business call first wish the caller then identify the organization and finally identify yourself.

It’s rude to say “who is calling “always ask “may I know who is calling please”.

Good etiquette's that lack human touch does not impress.  Common courtesy and genuine   concern for others will win you for more friends and admirers than more good etiquette's.

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