Etiquette's play a central role in image building. Good etiquette's are nothing but appropriate behavior in a given
situation. There is great difference between business and social etiquette's. Decorative
protocol associated with social etiquette s
Is founded upon in business situations
and brusque, business like attitude in social setting is literally being
uncultured.
In
social setting it is always ladies first and men are expected to follow. In business men and women are treated as
peers and gender discrimination is considered as offensive. In
social settings friends are
introduced to family members
and men are introduced to
women and adults
are introduced to children. In business settings hierarchy is introduced to the higher ups.
A
co-worker or Boss is always introduced to a client regardless of the rank of the clients.
The
name of the person to whom
the introduction is being
made is always taken
first .
Always use both the first
and the last name
Kissing
acceptable in social gathering but a firm hand shake is appropriate in business
realm. Cultures where shaking hands with
appropriate sex is considered in
appropriate, just acknowledge with smile
Name
tags are placed high up on the great shoulder.
Meal etiquette's
In
social settings men are expected to foot the bill, unless women specially offer. In business the person who has requested for
the luncheon pays first.
Unlike
social settings avoid messy foods and alcoholic beverages in business realm.
Place
document/laptop if it is a working lunch on the table but never the
briefcase. Everyone should be able to
see the laptop.
Mind
your table manners. Don’t chop down on the food
Mind
your telephone manners. A hello is suffice if taking personnel call. While
taking a business call first wish the caller then identify the organization and
finally identify yourself.
It’s
rude to say “who is calling “always ask “may I know who is calling please”.
Good etiquette's that lack human touch does not impress. Common courtesy and genuine concern for others will win you for more friends
and admirers than more good etiquette's.
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