Coaching Skills

Coaching     

A directive process by a manager to train and orient an employee to the realities of work places and to help the employee remove barriers to optimum work performance.

Counseling  

A supportive process by a manager to help an employee definee and work through personal problems that affect job performance.

Opportunities for training

.           Procedural changes.

.           Shifting of Responsibilities.

.           Relocation of employees.

.           Introduction of New tools and equipment.

Opportunities for counseling

.           Emotional outbursts

.           Tardiness or absence.

.           Erratic behavior.

Opportunities for coaching

.           Appearing unmotivated.

.           Excessive errors.

.           Missing deadlines.

.           Falling below standards.

.           Displaying need to fine tune skills.

Benefits of coaching

.           Coaching is the most effective way to develop you employees.

.           Coaching is the key to managing multiple priorities.

.           Coaching leads to improved employees performance which leads to increased productively and bottom line results.

.           Coaching increases employees self esteem and job satisfaction.

Coaching: Misconception 

         

.           Coaching is not in the new manager’s tool box.

.           Coaching is too time consuming.

.           Coaching is taxing as it requires patience.

.           Coaching is left up to each employee.

Response to Coaching

Some employee may respond enthusiastically to coaching when problems are pointed out.

Some employee may have a defensive response to coaching when problems are pointed out.