RIGHT REINFORCEMNT METHODS BEGETS COMPLIANCE TO RULES

·         Manager’s primary job is to extract the best from the employees and help them improve their competence. Understand their nature and identify their abilities and inability. Use reinforcements to improve on their strengths and overcome weakness.

·         Reinforcements are the action taken to encourage a particular kind of behavior in a person. They can be positive and negative.

·         Positive reinforcement is where you reward desirable behavior. The techniques are verbal praise, challenging assignments, motivational and inspirational sessions, pay hike and promotion etc.

·         Negative reinforcement focuses on repressing negative behavior, which forces practice of desired behavior the technique includes disciplinary actions, insults and demotion.

·         Be careful in choosing between positive and negative reinforcement. The way positive reinforcements are carried out is more important than the amount.

·         Wrong use of negative reinforcement can be more severe, may feel defeated, lose self-confidence and cease to act. They affect person sub conscious mind.

·         Before opting for the reinforcement you should know the mindset of the individual.

·         Positive reinforcements generally results in greater and long lasting effects. Works for the most people in most of the situations. Whereas negative reinforcements are used in trying situations.

“TRAINING THE TRAINER” – KEY ELEMENT TO OVERCOME WORK FORCE SKILL GAPS

·         Skill gap potentially put the brakes on any robust economic growth.

·         These trainers will need to be proficient in :-

1.      Hard skills or subject specific skills

2.      Industry Experience

3.      Aptitude and attitude for training to handle diverse audiences.

4.      Awareness on principle of teachings

·         The training of the trainer in teaching skills and methodology is a key element to overcome the skill gap and the swiftness with which this is done will be critical in determining Indian’s competitiveness in the global market.

·         There is a fundamental difference between conventional teaching and professional training. Conventional teaching style is based on the dominant instructional paradigm that provides instructions to students where as training the professionals employs the learning paradigm to produce learning in the students. 

·         Primary mission – The instructional paradigm has the focus on the teacher whose primary mission is to provide instruction to student through lectures, this traditional teaching is automatic, teaching fragment part without understanding the whole.

·         Student learning is cumulative and linear resulting in the creation of competitive, individualistic trainer centered environment. Teacher here have a position of authority and students have a natural tendency of follow the instructions.

·         Professional corporate trainers enjoy no such luxury and have to deal with strong mature audience having their own experience and perceptions. Here trainer’s ability to succeed relies on their ability to build strong relationship with their learners.

·         In corporate they have to depend to upon learning paradigm that views trainers as facilitators to develop learner competencies and talents rather than experts who merely lecture.

·         Good practice means eliciting learner discovery by employing a holistic methodology to create an environment of collaborative activity amongst students.

·         A student centric approach ensures that learning is constructed and created in the classroom providing a deeper global understanding based on interacting frame works as opposed to fragmented vision generated by a teacher centered approach which is soon forgotten by students.

·         An opportunity to get hands on teaching practice during the programme is what differentiates the best from the rest.

·         Professional trainers are expected to be experts on diverse topic like communication skills, business writing etiquette, public speaking and presentation skills.

STEPS TO USE ANGER EFFECTIVELY

                                           Argue rationally

·         Be flexible and accommodative.

·         When sure be assertive.

·         Speak clearly, politely and confidently.

·         Encourage dialogue to reach mutually satisfactory solution.

Be non-verbal

·         Use gestures and facial expressions to influence the other person.

·         Do not sound complaining or rude when pointing out others inaccuracies.

Write it

·         When it is difficult to handle the other person face to face

·         Write what you want to tells what you feel or what you propose solution.

·         Ask your friends to read it to recheck that it is appropriate. Rephrase it if needed.

·         This will be a proof of your communication.

Anger can be uncontrollable, but its demonstration definitely is. Devise your mechanism to handle it.

WHEN ANGER MOUNTS, DELAY REACTION TIME

·         Anger at workplace is not limited to you.

·         Anger can damage your carrier prospects.

·         Valuable time and effort of many people have to be wasted to bring the situation under control.

·         Interpersonal relationships are damaged and the team work gets affected adversely.

·         Anger creates ripple effect if not handled properly negative feelings and emotions. Physical activity paper helps you with this. So when you are angry first deal with yourself.

·         Do not react right at the moment

·         Understand other person’s perspective. You will become more tolerant.

·         If you feel you have become a victim of unreasonable expectations, use your imagination

·         Try to drive some humor out of the dialogue or action of the other person. Do not show it off lest of irritates the person more.

·         You cannot suppress anger for a long time. If you try you will feel defeated and depressed

·         Anger brings with a tremendous energy.

COMMUNICATING ABOUT THE IDEAS

·         For ideas to mature you need open communication system/routes.

·         For an idea to mature /materialize you need more ideas.

·         To find out the right solution everyone should not enough details about the idea

·         State the idea clearly. Begin communication stating the purpose of idea. Explain what it means implementing that idea to organization, department, teams and individual employees.

·         Talk of the obstacles, risk and consequences of future. Inform how success leads to future growth.

·         Keep it simple. Share details but don’t overwhelm to clarity. Do not use jargon. Be positive and motivate subordinates to forge into new ground. Keep the info available in digital format for clarification.

·         Do not under communicate; it is worse than no communication. Ensure no important point is skipped. Describe workflow in detail. Discuss relevant process and procedures. Talk about support system to deal with obstacles and failures. Set goals and communicate them. Cover the HR aspect. Highlight the roles of individuals, teams and departments involved Encourage to understand each other’s perspective. Build a common terminology for communication.

·         Take ideas, for an idea to produce the desired results it has to go through small health skepticism. In the process it will be reviewed, altered and fixed. This is possible only in two way communication. Employees are humans with knowledge, experience, persona, intelligence, pride and instinct. Management should allow them to view freely.

·         Generating good ideas is first step in improving and the second step is communicating about them to generate action.

FIVE PILLERS OF WISDOM

1.      Money can’t buy happiness but somehow it’s more comfortable to cry in BMW than cycle.

2.      Forgive your enemy but remember the Bastards name.

3.      Help a man when he is in trouble and he will remember you when he is trouble again.

4.      Many people are alive only because it’s illegal to shoot them.

5.      Alcohol doesn’t solve any problem but then neither does milk

YOUR FINAL VICTORY OVER THE INTIMATE ENEMY

·         False nature serves no purpose to all.

·         This false nature is similar to Freud’s concept of the ego. Freud looked upon the ego as a complex mechanical structure developed at the interface between the self and the physical world. Ego is really formulated to be a servant of self.

·         The real struggle in our search for self-victory is to change the nature of our struggle. A whole new kind of action is called for. We must cease our struggles to be victories over our perceived enemy and struggle instead to ally ourselves with that which has already won the battle.

·         Dare to walk away from all the familiar but useless mental and emotional relationships that give you a temporary but unsatisfactory self. This form of seeming self-abandonment eventually turns into your greatest pleasure. Only when you know, who you are not will you know who you really are. Don’t be afraid of open spaces. Seek the truth not security.

·         Hatred for anyone or for anything destroys the one who hates. This is unequivocal spiritual law.

·         A man is not what he possesses but is rather, what possesses him. And since it is possible to choose what possesses you, which you start doing by refusing to be possessed of dark spirits, this means you can choose in favor over and over again as many times as necessary of what’s authentically good and true for you.

·         All negative feelings are just illustrates of power, not real powers in and of themselves, which frees us , is to challenge these states with our new and higher understanding of their true nature.

·          All children must be disciplined. This doesn’t mean punished by the supervising adults own strictness, strong correction, unyielding direction. We don’t treat kid’s right, so that they grow and learn right values because when the time comes for us to be right person, there is residual wrongness in us Anger, fear, resentment. Rather than facing our own weaknesses, we accept the child’s and hope that they will turn out right. It’s necessary to accept a child’s short comings, but that child must not be allowed to start accepting his or her negative states or acts as necessary.

·         Better then which side to choose in a fight is living where there are no fights, no conflict at all.

·         We begin to change when we stop blaming reality, accept that it was our lack of understanding that created the problem, and learn the lesson for next time.

·         We need to only become aware, when we win the inner victory, no state or condition can conquer us again.

·         The trial by fire, regardless of appearances is always the same one. Put yourself two questions daily :-

1.      Does it make any sense to light myself on fire because someone else, anyone else, insists on burning for whatever reason?

2.      If someone else is on fire, already burning with mental and emotional flames, what need do I have to punish that person further, or to show that person the error of his or her ways.

·         You can’t have what’s new and cling to the old. Letting go of ourself is the trial by fire. We must do what is true even when we are sure it spells the end for who we’ve always been.

·         We are only in wrong relationship with others to the degree that we are trying to take something from that relationship.

·         Desert winds neither move nor disturb mountain pines.