Dealing with Critics

Every idea and concept has to endure criticism before it is assimilated into practice.

Address every concern with patience and professionalism to convince others.

Handling critics becomes easier when you approach to the subject and the process is objective.

Do not attach your personal emotions to the idea or get affected by the comments of the critics during the discussion.

Resist engaging in personal attack to silence competition.  Self control, clarity and objectiveness are the keys to dealing with critics effectively. 

Understand and respect others view point.  Acknowledge valid points and then explain your way.

Talk in detail with reasons.  This will help you to enhance and demonstrate your competence.

Some advice dealing with critics:-

Lead under fire

Soon you face it better it is.

Show up and prove that you are not afraid.

Transparency

Keep the process transparent.

Allow everyone to voice their view.

Poise Matters

On offending statements breathe deeply and resist reading right away.

Speak slowly, deliberating with a low voice and sense of calm.

More control you have on yourself, the stronger is your influence on your opponent.

Admit Shortfalls

When you are wrong, admit it. Be honest.  It will increase trust others have on you and will keep your future opportunities open. 

Do not be defensive.

Admitting mistakes creates a sense of togetherness,  

Your critic may join or support you in your cause.

Response

Attack criticism with valid points

Do not allow personal grudges to intervene in shaping your response.

Keep the conversation amicable and professional.

Act and talk diplomatically for getting things done your way.

Occasional humor can help in keeping the atmosphere cool.

Appear relaxed, keep smiling, this reflects your control and confidence.

Keep your posture erect.

Do not repeat your arguments or talk long. 

Do not jump to other topics.