PRIMAL LEADERSHIP
The fundamental task of a leader is to prime good feelings
in those they lead. That occurs when a leader creates resources, a reservoir of
positively that frees the best in people. At it roots, the primal job of
leadership is emotional.
TOXIC LEADERSHIP
Poisons the emotional climate of a workplace.
MEMORY BOOK
Every organization must compile a memory book to record
their thoughts, fears and hopes which could be shared with future generations.
Leadership is distributed. It resides not solely in the
individual at the top but in every person at every level who, in one way or the
other, acts as a leader to a group of followers.
Leader is not just what he does but how he does it. It calls
the open loop nature or system of the human brain’ nature of the limbic system
our emotional centers. An open loop system depends largely on external sources
to manage itself. A close loop system such as the circulatory system is self
regulatory.
Comforting presence of another person not only lowers the
patient’s blood pressure but also shows the secretion of fatty acids that block
arteries.
Open loop system/design of the limbic system means that
other people can change our very physiology and so our emotions. By fifteen
minutes conversations the physiological profit changes, that is called the
phenomenon of mirroring.
When three strangers sit facing each other in silence for a
minute or two, the one who is most emotionally expressive transmits his or her
mood to the other too without speaking a single word.
Leaders typically talked more than anyone else and what they
said was listened to more carefully. They are first to speak out on a subject,
their remarks are most often referred to what the leader had said than to any one
else’s comments.
All eyes ultimately turn to the dominant member- the
emotional leader.
LAUGHTER THE OPEN
LOOP
Emotions may spread like viruses but not all emotions spread
with the same ease. Cheerfulness & warmth spreads most easily while
irritability is less contagious and depression spreads hardly at all.
Laughter demonstrate the power of the open loop in
operation, hearing laughter we automatically smile or laugh creating a
spontaneous chain reaction resulting in positive emotional hijack.
Smiles & laughter evolved as a non verbal way to cement
alliances, signifying that an individual is relaxed & friendly. Smiles can
be feigned but laughter is uniquely trust worthy sign of the friendship.
Emotionally intelligent leaders attract talented people,
conversely negative people who are cold, irritate, touchy, domineering repel
people.
Optimist enthusiastic leaders more easily retain their
people.
A sober mood helps while considering risky situation. Too
much optimism can lead to ignoring dangers. Sudden flood of anger can rivet a leader’s
attention on an urgent problem. Mild anxiety can focus attention & energy.
Prolonged distress can sabotage & leaders relationship. Beyond a moderate
level increase in anxiety and worry erode mental abilities.
Have a glass-is-half-full outlook.
A well timed joke or playful laughter can stimulate creativity;
open lines of communication enhance a sense of connection & trust and can
make work fun, Increases the likely hood of financial concession during a
negotiation.
For every 1 percent improvement in the service climate,
there is a 2 percent increase in revenue. Superior customer care is the holy
grail of any service industry.
RESONANT LEADERSHIP
Resonance amplifies and prolongs the emotional aspect of
leadership. Resonance minimizes the noise in the system. “More signal less
noise” is the mantra which glues people together in a team.
THE DISCORDANT
LEADER
Dissonant leadership produces groups that feel emotionally
discordant they will have a sense of being continually off-key.
Discordant leaders can range from abusive leaders who
brawls/bawls out and humiliate people to the manipulative socio path. Some more
subtle using a surface charm or social polish even charisma to mislead &
manipulate.
THE DEMAGOGUE.
Demagogue & dictators have used their leadership qualities
for deplorable ends. Demagogues’ spread negative emotions mix of fear &
anger the threat to “us” from “them and the cleared that “they will take what
“we” have.
Their message polarizes people rather that utilizing for a
common cause. Polities are demagogues most natural ecological niche.
Self absorbed leaders are often clueless.
